Infinite Excellence (ie4)
Healthcare leader reviewing performance analytics
Quality Excellence

Insights brings every quality, safety, risk and performance measure into one place: a governed KPI library, scorecards by facility and department, statistical process control that separates real change from noise, benchmarking, AI-drafted commentary and an improvement hub that turns every gap into a tracked initiative.

Key Benefits

7
KPI Domains
from patient safety to governance and risk
4
EVOLVE Modules Feeding Live Measures
Praxis, Proact, Lexidoc and Quaudit, alongside hospital systems
5
Improvement Methods
FOCUS-PDCA, Lean Six Sigma, IHI Model for Improvement, Kaizen and value stream mapping
16
Improvement Tools
in the toolkit, from fishbone to A3
2
Years of Monthly History
loaded at go-live so control limits are meaningful from day one
10
Weeks to Go Live
with 30-day hypercare support and a named Success Manager
How it works

Solution Features

  • Governed KPI Library: numerator, denominator, polarity, target, threshold and owner for every measure, entering the library only once its quality measure is approved
  • Scorecards and Balanced Scorecard: by KPI domain, department and facility, with on-target, watch and off-target status month by month
  • SPC Trends and Special Causes: run and control charts using Making Data Count rules, with improving and concerning signals flagged
  • Benchmarking and Board Reports: external, facility-to-facility and year-on-year comparison, with the monthly position and attention lists in one board pack
  • AI Insights with Evidence: signals found by fixed SPC and target rules and drafted as committee narrative, with only accepted insights reaching board packs
  • Performance Improvement Hub: start from a KPI gap, choose from five methods and track every initiative to its result
Insights module screenshot

Measure What Matters and Act on Signal

Give committees and the board one definition, one source of data and one way of reading it.

Transform Now